Maati

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Privacy Policy

Your Privacy

Thank you for shopping at www.shopmaati.com. Ensuring the privacy and security of your personal information is very important to us, our Privacy & Security Policy outlines the information we collect about you, how we use, disclose and otherwise manage this information and the choices you have to restrict our usage of this information.

This Privacy & Security Policy applies to personal information we collect from our customers, through our website located at www.shopmaati.com and through other interactions with customers.

Collected Information

shopmaati.com collects customer information for a variety of reasons, including as part of our ongoing efforts to provide superior customer service, improve our customer’s shopping experience and to communicate with our customers about our products, services and promotions, including those that we believe may be of particular interest to you based on information we have collected. We collect personal information such as your name, financial information, telephone number, e-mail and postal address (“Personal Information”) that you provide to us when you save your information with us or when you participate in a sweepstakes, promotion or survey. We use this information to process any transaction, inquiry or promotion that you initiate with us, and provide you with advertising tailored to your interests. In addition, we maintain a record of your product interests, purchases and whatever else might enable us to enhance and personalize your shopping experience.

Our Email List

We may offer those who sign-up for our email list an advanced notice of sales, new merchandise and Updates on our products. Email addresses are only used internally by our company. We respect your privacy rights and will not sell or rent your email address to other companies without your consent. If you would like to unsubscribe from our email list or contact us, kindly email us at info@shopmaati.com. You may also click on the unsubscribe link at the bottom of our emails.

Visit Or Register On Shopmaati.com

You do not have to register to visit shopmaati.com. Personal information you provide to us while registering
on our website (such as name, address, telephone number, email address, billing address, ship-to address and credit card information) is maintained in electronic files on our web server and our internal systems located in the server info for payment We use Stripe payment gateway to make secure transactions and keep all your personal information securely.
Your registration information is used solely to provide and otherwise administer the services you requested, unless you otherwise consent.

Optional Information

We may collect optional demographic and/or preference information. We use this information to tailor or improve our product and service offerings, as well as for internal marketing research purposes.

Tell A Friend

If you send an email to a friend through our website to tell them about one of our products or services, we collect your and your friend’s name and email address as well as any message you provide. We will not use you or your friend’s email information for any other purpose. Please only send emails to friends or family who would want to receive the message.

Promotions And Surveys

When you participate in a promotion or respond to one of our surveys, we may collect your name, address, phone number and email address. We use this information to administer your participation in the promotion and, for surveys, to contact you with follow-up questions.

Customer Service

When you contact one of our customer service representatives with a question, feedback or other comment, you may be asked for information that identifies you, such as your name, address and telephone number. We collect this information to verify your identity and to help us promptly answer your question or respond to your comment or feedback. We may retain this information to assist you in the future. We also may use your feedback, suggestions and comments to monitor and/or improve our products or website.

Website Information Collected

You can visit shopmaati.com without telling us who you are or providing us with any personal information. However, we collect the IP (Internet protocol) addresses of all our website visitors and other related information such as page requests, browser type, operating system and average time spent on our website. We use this information to monitor and improve our website.
We use cookies and similar technologies to collect product and purchase information from the pages you access or visit. Cookies are bits of information that are automatically stored on your computer so we can recognize you when you return. We use cookies to better understand your use of shopmaati.com so that we may continue to refine and improve the website for our customers. If you do not wish to have cookies on your system, you can set your browser preferences to disable them. However, if you decide not to accept cookies, you may not be able to take advantage of all of the features on shopmaati.com. The information collected through cookies may be combined with other identifiable personal information (such as demographic and past purchase information) from our records and other sources. We may use this combined information for future marketing initiatives and to help us improve our website presentation and your overall shopping experience.

Third Party Links And Advertisements

Our website may provide links to third party websites. Except as provided herein, we will not provide any of your personal information to these third parties without your prior consent. Shopmaati.com provides links to third party websites as a convenience to the users. The inclusion of any link does not imply shopmaati.com’s endorsement of any other company, its websites, or its products and/or services. These linked websites have separate and independent privacy policies, which we recommend you read carefully. We have no control over such websites and therefore have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose and otherwise treat your personal information.
We may also use third parties to serve shopmaati.com advertisements on other websites. In order to measure the effectiveness of our advertisements, these companies may use tracer tags or web beacons to report certain information (but not your name, address, email address or telephone number) about your visits to shopmaati.com and the websites which advertise and feature links to shopmaati.com.

Social Media

We may offer you the opportunity to engage with our content on or through third-party social networking websites, plug-ins and applications. When you engage with our content on or through third-party social networking websites, plug-ins and applications, you may allow us to have access to certain information associated with your social media account (e.g., name, username, email address, profile picture, gender) to deliver the content or as part of the operation of the website, plug-in or application. When you provide information from your social media account, we may use this information to personalize your experience on our website and on the third-party social networking websites, plug-ins and applications, and to provide you with other products or services you may request.

Information We Share

We may transfer (or otherwise make available) your personal information to other third parties who provide services on our behalf. We may use service providers to process data and online payments, deliver our products and services, host our website, send emails, run our shopmaati.com and refine and improve the website.

Legal

Please note that shopmaati.com must provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by US or Canadian law. We may also disclose personal information to assist us in collecting a debt owed by you, or otherwise where necessary for the establishment, exercise or defiance of legal claims.

Sale Of Business

Shopmaati.com may transfer any information we have about you in the event of a merger with a third party or upon a sale or transfer of all or a portion of our business or assets to a third party acquirer.

Retention Of Personal Information

We only keep your personal information as long as necessary for the purposes we collected it, or as otherwise required by law.

Phone Orders

If you do not wish to shop through our website, feel free to call 510-306-2284 and place your order over the phone. Have the product style number (ex. MTCL001), size and color ready for each item you wish to order.

Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers. We will never ask for sensitive information via email.

Policy Changes

Shopmaati.com may periodically update this Privacy & Security Policy for new, unanticipated uses not previously disclosed. Any changes made will be posted here. We will treat your personal information in accordance with the Privacy & Security Policy in place at the time your information was collected.

Contact Us

Feel free to contact us with any questions about our Privacy & Security Policy or the manner in which we treat your personal information or to withdraw your name from an email or other marketing list.

If you wish to access or update the personal information we have about you, or to correct factual errors in our records, please contact us as set out below. To protect your privacy, we will take reasonable steps to help verify your identity before granting access or making corrections.